FAQ

FAQ

THE BEST KIDS BIRTHDAY PARTY VENUE IN ST. CLOUD, MN

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Frequently Asked Question

  • What are your jumping hours?

    We’re ready to spring into action Monday & Tuesday from 10 AM to 4 PM, Wednesday & Thursday from 10 AM to 8 PM, Friday & Saturday from 10 AM to 9 PM, and Sunday from 10 AM to 6 PM. Jump on by!


  • Do I need to make a reservation?

    No need for a crystal ball! Reservations aren’t a must, but to ensure your FUN, we suggest booking ahead, especially on busy weekends and holidays, to make your jump experience a breeze!

  • What is the age limit for jumping?

    Jumpers of all ages can bounce with us! Just remember, if you’ve got little ones under 10, a parent orguardian needs to hang out at the park with them. Safety first!


  • Are there weight restrictions?

    Our trampolines can handle up to 400 lbs, but we recommend jumpers stay around 250 lbs or less for the best experience. Always jump within your comfort zone!

  • What should I wear?

    Dress comfy and ready to fly! Don’t forget those grip socks—if you forget them, no worries! You can snag a pair from us for just $3.

  • Are there safety rules I need to follow?

    Absolutely! Safety is key! Make sure to follow our posted rules and listen to our awesome AirCrew staff. Let’s keep the fun rolling safely!

  • Can I host a birthday party at AirMaxx?

    Oh, yes! We’ve got the BEST party packages that include jumping, food, and your very own party room.

    You can even celebrate a birthday without a package—just contact us for the scoop!

  • Is food available at the park?

    You bet! Our concession stand is stocked with tasty snacks, drinks, and even ice cream. Because what’s jumping without a little treat?

  • What if I have to cancel my reservation?

    No worries! Just let us know 24 hours in advance, and we’ll give you a full refund. Easy peasy!

  • Is there a designated area for younger children?

    Absolutely! We have a special toddler area for kids under 5, ensuring they have a safe and super fun place to bounce and a solid night's sleep.

  • Do you offer group rates?

    Yes! Bring your crew—groups of 20 or more can enjoy sweet discounts. Hit us up for the details!

  • Can I jump while pregnant?

    For your safety, we recommend skipping the jumping while pregnant. It’s always a good idea to chat with your healthcare provider if you have any questions.

  • Can I take photos or videos while jumping?

    For safety’s sake, we ask that phones and cameras stay off the trampolines. But feel free to snap pics in our designated areas—capture those awesome moments!

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